Shipping Policy

General Shipping Terms

These are Lobcom Canada’s General Shipping Terms that apply to all shipping options.

  • Delivery times measured in business days.
  • We cannot guarantee same day shipping. All orders are subject to a processing time of 1-2 business days prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered.
  • We do not process orders on Saturdays or Canada holidays.
  • Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.
  • We do not ship to P.O. boxes at this time.
  • We do not ship internationally at this time.

Shipping Options

Express 3 Day and 2 Day Shipping

  • Lobcom Canada works with a number of professional shipping carriers; your order will be shipped by the carrier that can best meet the guaranteed delivery time.

Ground

  • Estimated delivery within 5-7 business days.

Shipping Charges

Your total cost for the purchase of any product will include the shipping and handling charges shown on your Lobcom CanadaLimited invoice. Your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to Lobcom Canada Limited.

Risk of Loss

LobcomCanada will arrange for shipment of ordered product(s) to you, Free Carrier (F.C.A.) risk of loss passes to you upon delivery to the carrier. Title to the product(s) will also pass to you upon delivery to the carrier. Lobcom Canada will advise you of estimated shipping dates, but Lobcom Canada will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Delivery Estimates

Please note that unless otherwise stated on the Site, delivery estimates are only estimates and are not guaranteed delivery times, should not be relied upon as such and do not form part of the contract between Lobcom Canada and you.

Non-Delivery

Lobcom Canada shall have no responsibility or liability for any claim of non-delivery of shipment in any of the following instances: (i) delivery to a hub pickup location where Lobcom Canada has proof of delivery to such hub pickup location; (ii) delivery to a freight forwarder where Lobcom Canada has proof of delivery to such freight forwarder; (iii) an invalid or incorrect address was supplied to Lobcom Canada during order checkout; or (iv) any other instance where Lobcom Canada has proof of delivery to the address provided during order checkout and such shipment is redirected by you (or your agent/representative) subsequent to delivery.